frequently asked question
cultural safety means we listen, respect, and provide care in a way that honours Aboriginal and Torres Strait Islander peoples’ cultures, beliefs, and experiences. it’s about making sure you feel comfortable, safe, and respected at every visit.
yes. you are very welcome to bring family or a support person. we understand health care is often shared with family and community.
the cost depends on the care you need. if you have a dental voucher from your Aboriginal Medical Service or another provider, you can use it here. bring it with you and our team will explain what it covers.
digital dentures are made using modern scanning and design technology. this means no messy moulds, a faster process, and a denture that is designed to fit you more comfortably.
yes. smilogy works with community partners to provide mobile and outreach clinics where possible. contact us to see if we’re visiting your community.
if you can’t make your appointment, just let us know as soon as you can. we’ll help you rebook for a time that works better for you.
yes. we have both male and female clinicians. if you have a preference, please let us know when you book. we’ll do our best to meet your request.
rights & consent
your rights
everyone has the right to safe, respectful, and culturally appropriate care. at smilogy, we make sure you understand your treatment options and can make choices that feel right for you.
consent forms
before some treatments, we may ask you to complete a consent form. these forms explain the treatment in plain language and give you the chance to ask questions.
[Download consent form – coming soon]
interpreter support
if you would like an interpreter, please let us know when booking. we can arrange accredited interpreters, including Aboriginal and Torres Strait Islander language support where available.
costs & funding
our fees
we believe in being upfront about costs. treatment prices start from:
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check-up and clean: [placeholder $xx]
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filling: [placeholder $xx]
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denture (per arch): [placeholder $xx]
(full smilogy pricing list coming soon)
vouchers & programs
we accept dental vouchers from aboriginal medical services and other approved programs. please bring your voucher to your appointment.
bulk-billing
where available, bulk-billing options can reduce or cover the cost of your treatment. ask our team if you’re eligible.
payment plans
if you need extra flexibility, payment plans may be available. our team can explain the options and help you find the right fit.